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The way a business answers the phone calls of its customers has the potential to become a game changer. Whenever a trained professional answers a customer’s phone call they aim to resolve their issues at the earliest while trying to enhance the customer experience, which eventually ends up in more sales. To achieve that, the live phone answering service specialists must go through rigorous training and understand the business and gain maximum product or service knowledge as they guide their callers to the best results.
OakStreet Technologies specialize in professional phone answering services with extensive experience and exposure to numerous different industries. Our customer service experts undergo multiple skill-based pieces of training that allow them to remain informed, friendly, and result-oriented on each call they receive no matter what the issue of the caller may be.
Having professional phone call answering services with automation-enabled tools ensures your customers are always received in a polite and solution-oriented approach. Our digital phone answering solutions lets you record the customer details, and the call itself, and try to build a connection between your brand and the customer to achieve customer loyalty.
If you are looking for a professional company that can assist you in answering phone calls, then you have come to the right place, we are a dedicated team that will go a long way to build and sustain your brand. At OakStreet Technologies, we have a pool of dedicated phone answering specialists that can assist you with answering your individual or business phone lines.
We understand that every call is critical for your business therefore we make sure we allocate the right number of resources dedicated to answering your calls with great etiquette and a solution-oriented approach. And what makes us different from our competitors is that we do not believe in just taking calls, but we believe in representing you in a comprehensive manner that connects your brand with your customers at a personal level.
Join the digital revolution with minimum hassle, automate your business processes with premium ERP & CRM solutions with affordability and seamless support.
Our phone answering services always provide complete customer support, even during the holidays. So, there will be no chance that we will miss any call from your customers may it be day or night.
We offer need-based phone answering solutions to help you spend less money while getting highly effective customer care services. It is way better than hiring in-house agents of your own.
We do not just greet the callers, but we talk to them with a mission and that is to increase your sales directly and indirectly by following professional support protocols and standardized procedures.
When we attend your customer phone calls, we maintain proper digital logs that contain information about caller details including phone numbers, names, etc. We also record the calls so you can check our service quality at your convenience.
We have a phone answering solution for multiple languages including Spanish as well. So, if your business deals with multilingual customers we can manage their calls with the utmost care and professionalism.
Your customers expect the best. We are here to provide it through our customized, personable call center support. Focus on creating great products and services without needing to invest in the time and infrastructure necessary for building an in-house call center.
You save while your customers receive efficient, immediate support for their questions. With OakStreet, prompt assistance is just a call away.
Modernize your customers’ experience with accessible answers when they need them. With 24/7 support, our phone answering staff is trained to deliver pleasant, proactive, and quick responses that provide value and rapport with your business.
Our self-service automation systems also empower reliable, fast support for many common issues. Experience our award-winning platform for secure, global, quality customer care.
You are just one form submission away from a prompt meeting.
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